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More reasons why Stainless Steel is the best...
1. Wash your hands before putting on or taking off plated jewelry.
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Our policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 20 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail to firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
CARE INSTRUCTIONS FOR YOUR STAINLESS STEEL JEWELRY:
Your Luxy Envy Jewelry could be on stainless steel and hypo-allergenic. Stainless steel is durable and resists corrosion and oxidation. Our jewelry will not rust, tarnish, or turn your skin green, even if worn daily.
More reasons why Stainless Steel is the best...
The health benefit is it's hypoallergenic. This is a great choice for all those who have sensitive skin to certain metals.
This will not turn your skin green or any other color. Unlike many other metals, these are safe to wear and no harm will come if you wear stainless steel for life.
Stainless steel does not fade. It's durable and near scratch proof. Stainless steel shines just like real silver or gold.
Your Luxy Envy is more than just an everyday jewelry piece... they're your memories. Preserve your memories by ensuring the longevity of LUxy Envy jewelry with these basic care instructions...
Stainless Steel Care Instructions...
Like many other metals, stainless steel can get scratched and lose it's luster, therefore becoming dull. However, this does not mean you throw out your stainless steel jewelry since restoring it is easy to do and can be done right at home.
1. Soap and Water...
The simplest way to clean your stainless steel jewelry is with a bit of soap and water when it's dull and dirty. This helps clean off any pollutants and grime on your jewelry. Remember to please use a mild liquid soup and warm water.
Soak the stainless jewelry in a bowl containing a mixture of mild soap and warm water and let sit for a few minutes. Next, take a soft cloth and rub the jewelry. For hard to reach areas, like grooves or engravings, you can use a soft-bristled toothbrush that will ensure you reach those hard to get places. Once you've thoroughly cleaned off your jewelry, reassure you've dried your piece with another lint-free cloth to remove all possibilities of water spots.
2. Baking Soda...
Believe it or not, baking soda is a great cleaner for stainless steel jewelry. Making a thick paste of baking soda mixed with water, use a toothbrush to slowly clean your jewelry. Once you've cleaned it thoroughly take a lint-cloth to dry your piece an ensure it's completely dry. (YouTube has many videos that show how to do this)
3. Gel Tooth Paste
This was another method that many people swear by to clean their jewelry among many other things. As this may be an okay method, it is pertinent that you are careful of the type of toothpaste you use. Stay away from any kind of toothpaste that has whitening agents as they can be abrasive and harsh. The toothbrush ensures those hard to reach areas of your stainless jewelry piece are squeaky clean.
Helpful Tips and Things to Avoid...
Avoid harsh chemicals. Bleach and chlorine can damage the surface of stainless steel metal, therefore, we recommend you remove any jewelry before swimming in chlorinated pools.
If you choose to go with a jewelry cleaner, make sure that it is safe to use on stainless steel metals, as some cleaners can be abrasive and scratch steel.
Avoid storing your jewelry with other sharp objects or jewelry as this could scratch it instead of store your stainless steel jewelry separately in a fabric-lined box or the cloth pouch that was included with your item.
We want Your Luxy Envy Jewelry to last a lifetime. With the proper care, your stainless steel piece will maintain its luster for many moons to come.
Ten Ways to Extend the Life of Your Gold Plated Jewelry
1. Wash your hands before putting on or taking off plated jewelry.
2. Put on gold plated earrings after you’ve applied your perfume.
3. Put on your plated jewelry after you have applied lotion or put on makeup.
4. Take off your plated rings or bracelets before chopping tomatoes for dinner.
5. You also might want to remove your plated jewelry before changing junior’s diaper.
6. Avoid rubbing plated bracelets and necklaces against each other. Try to prevent plated rings from banging into counter tops and rubbing against car keys buried in pockets and purses.
7. Don’t swim in your plated jewelry. See below.
8. Don’t wear your plated jewelry when you’ll be sweating profusely. Covered later.
9. Clean your plated jewelry gently, and don’t rub it. Covered later.
10. Store your gold plated jewelry in a pouch or soft cloth separate from other jewelry.
Seriously, Salt Water can Hurt Your Plating
I’ve been asked why salt water would effect gold plating. Plating is an electrical process, and salt water is a good conductor of electricity. Getting technical here, molecules of salt are made of sodium ions and chlorine ions. When you combine salt with water molecules, the water molecules pull the sodium and chlorine ions apart so they are floating freely. Those ions are electricity carriers through water. What electricity in the plating process deposits, water and salt in the ocean can to a lessor degree un-deposit. If you swim regularly in the ocean it will speed the breakdown of your plating.
Rose gold plating is particularly vulnerable to salt water. This is because salt is corrosive to copper and there is a lot of copper in rose gold plating.
Why Swimming Pools and Jacuzzi’s Can Damage Gold Plated Jewelry
The chlorine and other chemicals added to swimming pools and hot tubs can also produce adverse effects on plated jewelry. The chlorine in Jacuzzi’s and pools, will attack various metals. This will hurt your plating. It can cause a dull look or an uneven look to the gold.
Perspiration and Your Personal PH level
Last but not least, one’s own body chemistry can be harsh on plating. Just like fruit, some people are more acidic than others. Depending on one’s diet, it’s not uncommon for chemicals perspired through the pores of the skin to cause plated jewelry to tarnish and discolor.
Some people sweat more than others. If Jill works out for two hours every day and Joyce is a CPA riding a desk, Jill should remove her plated rings before going to the gym and Joyce, can stylishly rock her gold plated bracelets and necklaces while crunching numbers.
Cleaning and Caring For Your Plated Jewelry
Plated jewelry should be cleaned periodically. Even if you’re sure your ring hasn’t been exposed to any of the aforementioned substances, it’s been in contact with your skin—which does perspire.
Wash plated jewelry with warm water. Use a mild soap only if necessary. Getting junk out of nooks and crannies with an old, soft toothbrush is Okay. If you need to use toothpaste use a gentle one with no whitening agents or abrasives in it.
Be gentle and don’t rub too hard. I’ve seen examples of gold plated jewelry where vigorous rubbing with a polishing cloth took off some of the gold plating, revealing the darker less appealing metal underneath.
In some cases WD-40 is a good cleaner for gold plated jewelry. It’s tougher on dirt and sticky substances than gentler dish soap, yet in the short time it is in contact with your plated jewelry, won’t hurt it.
Other jewelry can damage or scratch your plated jewelry. Store your plated pieces separately to extend their life.
Ten Ways to Extend the Life of Your Gold Filled Jewelry
Gold filled and vermeil products are a great, quality alternative to the much more expensive solid karat gold. It's high in quality & with proper care and storage, you will have affordable jewelry that lasts. It’s the economical way to enjoy the luster of gold without the big price tag.
Gold filled is an actual layer of gold pressure bonded to another metal such as brass. It’s not to be confused with gold plating as filled literally has 100% more gold than gold plating. Gold filled is much more valuable and tarnish resistant if taken care properly. Most people who can wear gold can wear gold filled without worries of any allergic reaction to the jewelry. Solid gold is of course an exquisite piece of jewelry, but gold filled is an amazing (& affordable!), quality alternative. .
Tips to make it last
- Humidity is the enemy; keep it dry! Store your goodies individually in the air-tight plastic baggie included with your chain necklace.
- Avoid rough wear to slow down the natural process of “wear and tear”.
- Perfume, hairspray & other types of lotion may contain harsh chemicals that can tarnish your jewelry overtime.
- For extra care, gently wipe each piece of jewelry clean of any products and skin oils with a soft jewelry polishing cloth.
- Never use abrasive products to clean your jewelry. They can damage gold plating irreparably.
Haven't bought one yet? Well..., we hope these tidbits have helped provide you with the reassurance you were waiting for. We take pride in our jewelry. So, whether your shopping for a friend, a family member, or for yourself, you can shop Your Luxy Envy Jewelry with the upmost confidence, knowing that we stand behind our product.
Care Instructions for your Brass Jewelry:
Start by determining if the piece is solid brass or just brass plated. Take a magnet and place it against the brass. If the magnet does not stick, then it’s solid brass. If it does stick to the piece, then it’s plated. Brass-plated pieces can be cleaned by simply scrubbing with hot, soapy water. But, don’t use anything too abrasive or you might rub off the plating.
Polish the brass:
Before you get started on polishing, always wash the brass before polishing it. All you need is warm water and mild dish soap. Use a soft, damp cloth to apply the soapy water, and clean it until all debris, dust, and dirt are gone.
There are plenty of store-bought brass cleaners that you can use. Here's a list of what Sorenson and Hartman consider the best brass cleaners.
If you don't have any of these at home, don't worry! you can make a natural cleaners at home:
Lemon and Baking Soda Polish
Combine the juice of half a lemon with a teaspoon of baking soda and stir until it becomes a paste. Apply the paste with a soft cloth. If the tarnish is heavy, let the piece sit with the paste on it for 30 minutes. Rinse with warm water and dry. Repeat if necessary.
Lemon and Salt Polish
Slice a lemon in half and cover the cut section with a teaspoon of table salt. Rub the lemon on the tarnished piece, squeezing it as you go to release the lemon juice. Rinse with warm water and dry.
Flour, Salt, and White Vinegar
Combine equal parts of all three ingredients to create a paste. Apply a thin layer of that paste to the tarnished brass and leave it for an hour before rinsing with warm water and drying.
Ketchup, Tomato Sauce, or Tomato Paste
When you wondered how to clean brass, you probably didn’t think ketchup would be involved, but—surprise—it is! Tomatoes contain an acid that helps to remove tarnish on brass and other metals; that’s why applying a tomato-based product can work wonders on your brass. Ketchup, tomato paste, and tomato sauce all work equally well. Apply a layer to your brass and leave it on for an hour. Then wash with warm water and dish soap. Let it dry.
Experts says that you may want to leave the tarnish on the brass for an antique vintage look. Sometimes the beauty of an antique brass object is its tarnish, in which case jewelry experts recommends leaving it alone. “Oftentimes it’s best to forgo the polishing process altogether,” noting that polishing antiques could significantly reduce their value. “Too often I see what would be a wonderfully patinated item significantly degraded by a bad decision to restore it to a like-new state.”